Refund Policy for PURE CONNECT LLC
Last updated: Oct 21, 2025
At PURE CONNECT LLC, operating through internetcustomerservice.online, we strive to ensure customer satisfaction with every purchase. Please read our refund policy carefully.
1. General Policy
- All sales are final unless otherwise specified.
- Refunds are considered on a case-by-case basis depending on the product or service purchased.
2. Eligibility for Refunds
You may be eligible for a refund if:
- The product or service delivered is significantly different from the description.
- There is a technical issue or defect that we cannot resolve promptly.
- You cancel a service or subscription within the specified trial or cancellation period (if applicable).
3. How to Request a Refund
- Contact our support team within 30 days of purchase at support@internetcustomerservice.online.
- Provide your order number, details of the issue, and any relevant evidence.
- We will review your request and respond within 5 business days.
4. Non-Refundable Items
- Custom or personalized products/services.
- Downloadable digital products once delivered (unless defective).
- Services rendered or projects already completed.
5. Refund Process
- Approved refunds will be processed via the original payment method.
- Refund timelines may vary depending on your payment provider.
6. Contact Us
If you have any questions regarding our refund policy, please contact us:
PURE CONNECT LLC
Email: support@internetcustomerservice.online
Website: https://internetcustomerservice.online
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